Information
Welcome to the Abernathy's Absolute LLC WFH Help Center! Here, you'll find clear, step-by-step solutions to your questions, empowering you to confidently navigate your WFH journey. Our goal is to provide you with the resources you need to solve issues independently and know exactly where to get support when needed. We pride ourselves on personalized onboarding, fast assistance, and clear guidance, so every agent feels supported and ready to succeed.
Frequently asked questions
Find answers to common questions and step-by-step guides designed to help you quickly resolve any issues. We are committed to providing the resources you need to succeed as part of the Abernathy's Absolute LLC WFH team.
How do i sign up using a personalized link?
Follow these steps to sign up:
1. Click on the personalized link provided to you.
2. Fill out the required information accurately.
3. Review the terms and conditions and accept them.
4. Submit your registration form.
How do i choose the right client or schedule?
Choosing the right client and schedule is important for your success:
1. Review the available client opportunities and their requirements.
2. Consider your skills, interests, and availability.
3. Select a client and schedule that aligns with your preferences and capabilities.
4. Follow the certification steps to finalize your choice.
What if i fail a step or need guidance on completing requirements?
Don't worry if you fail a step or need guidance:
1. Review the feedback provided to understand where you need improvement.
2. Seek support from our team for clarification or assistance.
3. Utilize available resources and training materials.
4. Retake the step or assessment after addressing the feedback.
Headset, microphone, or internet setup issues?
Having issues setting up your headset, microphone, or internet?
1. Ensure all devices are properly connected.
2. Check your device settings to confirm they are correctly configured.
3. Restart your computer.
4. Test your connection with a test call.
How do i complete ibo verification or create an arise account?
To complete IBO verification or create an Arise account:
1. Follow the instructions provided in your onboarding materials.
2. Gather all required documents and information.
3. Submit your application through the Arise platform.
4. Await confirmation of your verification or account creation.
Understanding certification steps, classes, or assessments?
Understanding certification is crucial:
1. Review the certification requirements for your chosen client.
2. Participate in required classes or training sessions.
3. Prepare for assessments and ensure you understand the material.
4. Complete all certification steps to become eligible to work.
Running and passing the pc scan (cpu, internet speed, browser requirements)?
Passing the PC scan ensures your system meets the requirements:
1. Run the PC scan tool provided during registration.
2. Ensure your CPU, internet speed, and browser meet the specified criteria.
3. Troubleshoot any issues and update your system accordingly.
4. Retest until you pass the scan successfully.
Troubleshooting platform access problems or login errors?
Experiencing platform access or login issues?
1. Verify your login credentials.
2. Clear your browser cache and cookies.
3. Ensure you have a stable internet connection.
4. Contact our support team if the problem persists.
Your wfh success starts here
Need help getting started? Browse our FAQs, how-to guides, and troubleshooting tips. At Abernathy's Absolute LLC WFH, we’re dedicated to providing exceptional support and guidance every step of the way.